This webinar is offered by TECH IMPACT. Visit their website for full details and to register.

Throughout this course, you will:

• Review the landscape of technologies that might be helpful in delivering information.
• Think through what resources work best online and which best fit your organization and its mission.
• Explore technologies you can use to provide help remotely and best practices to carry them out successfully.
• Learn how to successfully build and maintain a community of clients online.
• Consider metrics that can help you track the success of your online services and resources.

Session 1: Providing Self-Serve Information

Session 2: Helping Clients Remotely

Session 3: Building Communities

Three consecutive days, September 22-24, 2020
10 to 11:30 AM Pacific