Responding to COVID-19

Responding to COVID-19

The Community Foundation for Monterey County is concerned with the well being of its staff, donors, nonprofit partners and the residents of Monterey County impacted by COVID-19.

The President announced a Federal Emergency Declaration March 13, 2020. The County of Monterey has issued a proclamation of a local emergency and Shelter in Place measures. The Monterey County Operation Area Emergency Operations Center is supporting the Health Department and local health partners.

On March 19, 2020 California Gov. Gavin Newsom issued a stay at home order until further notice, except as needed to maintain continuity of operation of the federal critical infrastructure sectors. (See the list of Essential Critical Infrastructure Workers). 

We are following precautions, and hope you find the following resources helpful. We will update as more resources and information becomes available. (Updated 3/27/2020)

Steps You Can Take

Keep yourself and your community healthy and safe. Follow mandatory Shelter in Place protocols in Monterey County through midnight April 8, 2020 (unless otherwise updated). Most of the steps people take each year to protect themselves against seasonal flu will help reduce the spread of COVID-19:

• Wash your hands regularly with soap and water for at least 20 seconds.
• Avoid touching your face with your hands.
• Clean and disinfect frequently touched surfaces and objects often.
• Stay at least 6 feet away from a person who is ill.
• Observe the stay at home order. If you are sick and concerned about possible exposure, call your health provider or the number on the back of your insurance card.

Be Informed

The best thing we can do is be informed and prepared.

  • State of California website and public service announcements to boost COVID-19 awareness
  • The County of Monterey Daily Situation Report
  • The Centers for Disease Control and Prevention (CDC) is the most reliable source of information for individuals. You will find specific information here:
  • COVID-19 is not specific to any racial or ethnic community, but some residents of our region are already facing increased racism and discrimination.
  • Community resiliency and interpersonal relationships are important in times of emergency – do you have a phone tree or email list to stay informed and to check on your family, friends and neighbors?

Resources for Nonprofit Organizations

Whether you are guiding staff about travel or remote work arrangements, wondering what other groups are doing in response to COVID-19, fielding donors’ questions about your nonprofit’s response or the impact on planned events, or worrying that the virus will dampen your fundraising, these online resources may help guide your organization. Please take the needs survey to let us know what would be helpful to you.

Local Nonprofit Needs Survey

What can I do? What’s open?


What can I do? What’s open?

Essential services will remain open, such as:

  • Gas stations
  • Pharmacies
  • Food: Grocery stores, farmers markets, food banks, convenience stores, take-out and delivery restaurants
  • Banks
  • Laundromats/laundry services
  • Essential state and local government functions will also remain open, including law enforcement and offices that provide government programs and services.

We are following precautions, and hope you find the following resources helpful. We will update as more resources and information becomes available –  3/27/2020

If You/Your Family Needs Assistance

If You/Your Family Needs Assistance

Monterey County COVID-19 CARE FOR COMMUNITY RESOURCE DIRECTORY  provides important contact information about organizations and agencies involved in providing disaster assistance following emergencies of all kinds. O

For Coronavirus  COVID-19) information, visit the Monterey County Health Department website; or Text “COVID19” to 211-211. 

211 is a FREE, easy-to-use source of information and referrals that connects you to the services you need 24 hours a day, 7 days a week, in 170 languages. There are several ways to access 211:

  • Dial 211, where a trained Call Specialist will provide confidential assistance
  • Text your zip code to 898-211
  • Use the online guided seach

If Your Work is Impacted

If Your Work is Impacted

If Your Housing is Threatened

If Your Housing is Threatened (Mortgage Relief & Eviction Stays)

The Governor’s order (Executive Order N-28-20 signed March 16, 2020) allows local governments to suspend eviction cases for both residential and commercial leases. Each municipality in Monterey County must adopt its own resolutions adopting a stay in evictions.

Other cities that have enacted moratoriums by vote of city council are: Seaside, Del Rey Oaks and Marina. Cities where a moratorium was ordered by a city manager or city administrator are Salinas, Carmel and Sand City. The Pacific Grove City Council will consider a similar moratorium when it meets on April 1. (source Monterey County Weekly 3/26).

If Your Business Needs Financial Assistance

If Your Business Needs Financial Assistance

Information-on-SBA-Business-Disaster-Assistance-Loans  (courtesy King City)

The U.S. Small Business Administration is offering low-interest federal disaster loans for working capital to all California small businesses suffering substantial economic injury as a result of the Coronavirus (COVID-19). Learn more.

Trusted Sources of Information

Tax Assistance

Tax Assistance

Employers experiencing a hardship as a result of COVID-19 may request up to a 60-day extension of time from the EDD to file their state payroll reports and/or deposit state payroll taxes without penalty or interest. A written request for extension must be received within 60 days from the original delinquent date of the payment or return.

For questions, employers may call the EDD Taxpayer Assistance Center.

  • Toll-free from the U.S. or Canada: 1-888-745-3886
  • Hearing impaired (TTY): 1-800-547-9565
  • Outside the U.S. or Canada: 1-916-464-3502

The Labor and Workforce Development Agency has more information about potential benefits, including informative chart displaying and explaining these benefits: LWD Coronavirus Resources. 

Non-Government Assistance for COVID-19

Non-Government Assistance for COVID-19

  • Get fee waivers and waived penalties for Citibank customers. Starting March 9, 2020 and effective for an initial 30 days, Citibank Retail Bank customers can get fee waivers on monthly service fees and waived penalties for early Certificate of Deposit withdrawal. Citibank Retail Bank Small Business customers can get fee waivers on monthly service fees and remote deposit capture and waived penalties for early Certificate of Deposit withdrawal. Call the phone number on the back of your card to inquire about account assistance. Assistance is available 24/7 via the phone number on the back of your card. More info: Citibank online announcement
  • Free internet service for two months with Comcast. New families who connect to Comcast’s Internet Essentials program will get free internet service for two months. The Internet Essentials program is normally available to qualified low-income households in Comcast’s service area for $9.95/month (check for www.internetessentials.com/ for eligibility requirements). You can cancel at any time (no contract and no term) if you don’t want to continue the program after the first two months. After you sign up, Comcast will mail you a free self-install kit with a cable modem and a Wi-Fi router. For More info: Phone #: 1-855-846-8376 (English) and 1-855-765-6995 (Spanish); web: www.internetessentials.com/ ;  Comcast press release
  • Free internet access for households with students. Free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription and at any service level up to 100 Mbps. Installation fees are waived. Call to enroll: 844-488-8395 More info: Charter to Offer Free Access to Spectrum Broadband and Wi-Fi For 60-Days For New K-12 and College Student Households and More
  • Free video communications for students and staff. All K-12 schools can request a free basic account for online video communications with no time limits using their school’s email address. Sign up here
  • Cash assistance for service workers. One Fair Wage is offering cash assistance restaurant workers, delivery drivers, and other tipped workers and service workers who are seeing their income decline or aren’t able to work because of quarantines or other health concerns. Submit request online: https://ofwemergencyfund.org/help
  • Financial assistance for individuals and their families in the alcohol industry through the USBG National Charity Foundation. Eligible if worked for at least one year directly serving or in the production, promotion or distribution of alcoholic beverages, or the spouse or child of someone in the industry Apply with online form. More info: COVID-19 Relief
  • Free storage space for college students. U-Haul is offering 30 days of free storage space, usage of U-Box portable moving, and storage containers for college students impacted by unforeseen schedule changes at their universities. Offer valid for new customers with college IDs. Visit link to find a participating location: https://www.uhaul.com/Storage/