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Conflict Management Skills Training
January 7, 2023 @ 10:00 am - 5:00 pm
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Pricing: $125
This virtual webinar is offered by Conflict Resolution Center (CMC) of Santa Cruz County. It is also a prerequisite for CMC’s 34-hour Community Mediation Training.
About
Conflict happens all around us, between individuals and groups – family, neighbors, community organizations, businesses, etc – many times each day. While we cannon prevent conflict, we can improve how we handle it.
The CRC’s trainings are designed to help individuals and groups gain a better understanding of conflict, why it happens, and how we can address conflict in a more effective, constructive way and with more positive outcomes. The CRC’s trainings are interactive, engaging, and fun, and can be effectively delivered in-person and online.
Outcomes
This course is suited for anyone interested in gaining insight and practice in understanding and reducing conflict.
In this fun, informative, and interactive class, you will:
- Explore how conflict works;
- Reflect on how we handle conflict;
- Learn practical and effective skills to address conflict, prevent escalation, listen without defensiveness, speak without offending, and find common ground/satisfying solutions for positive, lasting change.